![]() Where applicable, we issue store credit in the form of reward points for the value of the returned product(s) after receipt and inspection of returned merchandise. You will receive an email notification confirming your refund.ĭepending on your card-issuing bank, please allow up to one billing cycle for a refund to appear on your statement. We issue refunds within 7 business days after receipt and inspection of returned merchandise. If you purchased using Interac E-Transfer, Debit Card, Cash or Cheque, you will receive store credit. We are unable to issue a refund via Interac E-Transfer, Cash, Debit Card or Cheque. We are unable to issue refunds to any form of payment other than the original credit card used to make your purchase. If you are still covered under warranty, please proceed to our Return Merchandise Authorization page. We can only accept a return or exchange if an item is defective (malfunctioning). Some products will have minor flaws and that is to be expected during manufacturing. Battery issues (turning off when firing, etc).Defects caused by normal wear and tear or otherwise due to the normal aging of the product.Modifying a product in any way, automatically voids the warranty. ![]() Damage to the finish (cosmetic issues), or scratches from a brushed finish.Stripped or damaged threads, crooked 510 connection (Atomizer not sitting flush).Loss or damage due to missing components.Leaky tanks are not covered under warranty.This includes water damage, juice spillage, and fire damage. ![]()
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